Frequently asked questions
Frequently asked questions to help our customers understand our products, delivery, and services. Find answers to common questions below.
Orders & Products
What types of coffee do you sell?
We offer coffee beans, ground coffee, and a variety of hot and cold coffee drinks.
Do you offer coffee subscriptions?
Yes, we offer monthly coffee subscription plans for regular customers.
Are your products fresh?
Yes, all our coffee products are freshly prepared and carefully selected.
Delivery
How long does delivery take?
Delivery usually takes 30–45 minutes within Abu Dhabi.
Do you offer international shipping?
Currently, we only offer delivery within Abu Dhabi.
Payment
What payment methods do you accept?
We accept cash and online payments.
Is online payment secure?
Yes, all online payments are safe and secure.
Returns
Can I return my order?
Yes, returns are accepted under certain conditions.
Can opened coffee be returned?
No, opened products cannot be returned for safety reasons.